The head surgeon (played by Vic
Malla) hands a scalpel to a first-year medical
student with a startling command:
Start cutting on the patient. The student
(played by Jean Ng) decides this isn’t a
good idea and snaps out a response to
deflect the direct order: "You want me to
operate on George Clooney?" The surgeon,
just as quickly, replies: "George Clooney
would want you to operate."
As the MBA students dissolved into
laughter while watching the improvised
scene—an exercise in the Sloan Innovation
Period workshop "Improvisation and
Influence: An Experiential Leadership
Lab"—a valuable lesson is highlighted.
Quick thinking, a grasp of details and subtle
manipulation of status can be invaluable
tools in the business world.
"Virtually every discipline has within
it improvisation," actress and consultant
Daena Giardella told the SIP class. "Great
leaders are master improvisers; they
respond to the situation."
Meanwhile, across campus, other Sloan
students are wielding swords and calling
on "We few, we happy few, we band of
brothers" for the SIP class, "Leadership
as Acting," in which Sloan senior lecturer
Christine Kelly leads students through
a shortened version of Shakespeare’s
"Henry V."
These two SIP classes, held during the
October 2007 session, may seem more
suited for Broadway than the boardroom
but both underscore the message that
leadership requires multiple skills—skills
that can be taught and practiced.
In Kelly’s class, for example, participants
improved their speaking and presentation
styles while considering the
management techniques of the boy king of
England. In the play, Henry V uses threats,
guile, charm and inspiration to get what
he wants—whether victory on the battlefield
or the heart of a French princess. A
number of students played his role, giving
each a taste of being the king. Putting on
the play is not just a chance to be on stage,
it’s "more what you learn about yourselves
as leaders," Kelly said.
In one scene, for example, Henry
threatens a French mayor with hideous
mayhem if he doesn’t capitulate. "It’s an
example of a leader using fierce words to
get what he wants," Kelly noted. In another
scene, Henry is reflective, somber and
worried; in another he is flirtatious, using
his rough and plain style to his wooing
advantage.
Indeed, influence has become a key
skill in the global marketplace, where
top-down, my-way-or-the-highway relationships
are in flux and leaders need to subtly
shift language, tone and body stance with
subordinates or partners, noted Deborah
Slobodnik, a co-founder of Options for
Change and a co-teacher in the improvisation
class. She and Giardella challenged
their students through skits and exercises
to examine their own style of influence—
their "default" setting—and adopt new
styles: "You need to be able to pivot,"
Giardella said.
Some of the exercises seemed silly at
first: Emi Fong had to sing a ditty about
her shirt, while Alex Prieux had to play
an alien journalist describing a human
house. But the humor, quick response
and actions helped students "straddle the
moment."
Other exercises forced students to
improvise on what others said or did:
Prieux and Trip Bellard argued heatedly
about imaginary owed money; David Gold
played a calming therapist to a distraught
Prieux; Kabir Goyal convinced a skeptical
Catherine Ma to climb into a sewer.
"We are so caught into what we want the
other person to think or feel, we plow over
the clues" offered by the other person,
Giardella said.
In an intense exercise, students were
asked to describe their "inner critic" and
pretend to kick it around. After first holding
back, Alejandra Santamaria smashed
her inner naysayer with improvised karate
moves. We never really lose that internal
critic, Giardella said, but we can use the
inner demon to our advantage. "You can
master its energy and use it for your own
purposes," she said.
"Leadership is an emotional expression,"
said Taariq Lewis, who enthusiastically
dove into the nuances of playing the
young commander in "Henry V." "In this
class, we remember how to be open and
honest and emotional. I’m trying to be a
better leader by learning how to be emotionally
charged but still corporate."
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